Never regret to book our trip with them. Tom is the person in charge for my trip, and he's absolutely done a great job, very dedicated and committed, very well prepared for our trip. As we all know, Japan is the most peak period during New Year. He is very helpful and even able to find an ideal hotel and transportation for us, made me feeling impressed. Strongly recommend this travel agent and their services, hope I would have chance to deal with them in the future.